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Case · SDS-001 · Nov '25 → Feb '26

Stuart Dental Spa.

A 25-year cosmetic dental practice in Stuart, FL. Three previous agencies failed. Full schedule in two months. The system is still running.

Treatment room at Stuart Dental Spa
01 · Headline numbers60-day window · Real Meta Business Suite data.
280
intake leads
Nov 16 → Feb 13
146
patients converted
60-day window
5–10
new leads / day, sustained
across 60 days
2.1d
avg lead-to-patient
time to first appt
02 · Context

A great practice with a marketing problem.

SDS has been on the Treasure Coast for over two decades. Reputation is excellent, patient loyalty is high, the work is genuinely some of the best cosmetic dentistry in the region.

The problem: lead generation had collapsed. Three previous agencies had tried — and failed — to fill the chairs. By the time we started, the owners had stopped expecting marketing to work.

03 · Diagnosis

Three diagnoses, in order of damage done.

D-1Stock creative

Previous campaigns ran on stock photography. The ads looked like every other dentist's ads in the feed. Patients couldn't tell one practice from another.

D-2No follow-up

Form fills were going to a Gmail inbox checked twice a day. By the time anyone replied, the lead had ghosted.

D-3No qualifying

When leads were called, they weren't qualified. The front desk spent most of their day on leads that would never book.

04 · What we built

Three layers, deployed in 14 days.

Each layer answered one of the diagnoses. We launched the ads on day 14 and I didn't leave their office until day-7 metrics looked right.

Layer 01

Meta creative

On-site half-day shoot. Vertical cuts for Reels and Stories. Real patients, real lobby, real founder — not stock footage of someone else's practice.

Layer 02

Klaviyo flows

Multi-touch automation. Welcome → qualifying → booking link → no-show recovery → re-engagement. Runs on its own.

Layer 03

AI follow-up agent

Texts every new lead in under 60 seconds. Asks qualifying questions in the practice's voice. Hands a warm, pre-qualified lead to the front desk with the full context already gathered.

05 · The footage we shotSelects from the on-site shoot. None used by previous agencies.
Treatment room
Patient
Lobby
Patient detail
06 · Receipts

Six dashboards. Real numbers.

Screenshots from the client's own Meta Business Suite + Leads Center. Not mockups. Not vanity metrics.

FIG. 07Leads overview
Leads overview

280 intake leads. 146 patients converted in 60 days.

FIG. 08Content performance
Content performance

273.9K total views, 71.9K viewers, +373.6% interactions.

FIG. 09Daily new leads
Daily new leads

Sustained 5–10 new leads per day across the period.

FIG. 010Facebook page growth
Facebook page growth

Page reach +146.5K, +48.8% practice growth.

FIG. 011Facebook reach
Facebook reach

273.9K views, 1.4K link clicks, 611 content interactions.

FIG. 012Leads center
Leads center

Pipeline: All / Unread / Intake (128) / Qualified (81).

07 · On the record
“We tried three agencies before Collin. They took our money and gave us excuses. Collin came in, shot the footage himself, built the system, and within two months we had more new patients than we could schedule. He's the first person we've worked with who actually understands what we sell.”
Stuart Dental Spa
Stuart, FL · Cosmetic dentistry · Est. 2001
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